Last updated: 12 October 2026
These Terms & Conditions ("Terms") govern your access to and use of the VizibixGo website, seller dashboard, storefronts and the optional Android app available on the Growth and Business plans (together, the "Services"), operated by VizibixGo, having its office at Chandkheda, Ahmedabad, Gujarat, India. By registering for an account or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Eligibility & Registration
You must be at least 18 years old and capable of entering into a legally binding contract to register for a VizibixGo account. By registering, you confirm that the information you provide is true, accurate and complete, and you agree to keep it up to date.
2. Description of Service
VizibixGo provides tools that let individuals and businesses register for free, build an online store, upload and manage products, receive orders, accept payments and manage their business from a single dashboard. Additional features are available as optional paid upgrades: higher product limits and a lower commission start with the Starter plan, the companion Android app and zero commission are included from the Growth plan, and the iOS app and unlimited products are available on the Business plan, as described on our Pricing page.
3. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@vizibixgo.com if you suspect unauthorised use of your account. VizibixGo reserves the right to suspend or terminate accounts that provide false information or are used in violation of these Terms.
4. Seller Responsibilities
As a Seller using VizibixGo to run your store, you agree to:
- Provide accurate product descriptions, pricing and stock information;
- Comply with all applicable laws, including consumer protection, taxation and product-safety regulations;
- Fulfil orders placed through your store in a timely manner and handle customer queries, returns and refunds directly with your buyers;
- Not misuse the Platform to spam, mislead or defraud customers.
VizibixGo acts solely as a technology provider and is not a party to the sale contract between you and your buyers.
5. Prohibited Activities
You may not use the Services to list, sell, promote or distribute:
- Illegal, counterfeit, stolen or unsafe goods;
- Weapons, narcotics, or other controlled or regulated substances;
- Content that infringes another party's intellectual property or privacy rights;
- Sexually explicit, obscene or child-exploitative material;
- Malware, viruses or tools designed to compromise the security of any system.
You may also not attempt to gain unauthorised access to the Platform, interfere with its operation, or use automated means (bots, scrapers) to access or copy the Services without our written permission.
6. Content & Intellectual Property
You retain ownership of the product content, images and text you upload to your store ("Seller Content"). By uploading Seller Content, you grant VizibixGo a non-exclusive, worldwide licence to host, display and transmit that content solely for the purpose of operating and promoting your store and app.
The VizibixGo name, logo, platform design, source code and underlying technology are the exclusive property of VizibixGo and may not be copied, reproduced or used without our prior written consent.
7. Free Plan, Fees & Upgrades
VizibixGo's Free Forever plan is available at no cost, subject to the feature limits described on our website. If you choose to upgrade to a paid plan, applicable fees will be shown to you before purchase and billed according to your selected billing cycle. Except where required by law or expressly stated at checkout, paid plan fees are non-refundable. We may revise our pricing from time to time; changes will apply from your next billing cycle.
8. Term & Termination
These Terms remain in effect while you use the Services. You may close your account at any time from your dashboard settings or by contacting us. VizibixGo may suspend or terminate your access to the Services, with or without notice, if you breach these Terms or if we reasonably believe your account poses a risk to the Platform or other users.
9. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. VizibixGo does not guarantee that the Services will be uninterrupted, timely, secure or error-free.
10. Limitation of Liability
To the extent permitted by applicable law, VizibixGo shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits, revenue, data or business opportunity, arising out of or related to your use of the Services. VizibixGo's total liability arising from these Terms shall not exceed the amount, if any, you paid to VizibixGo in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless VizibixGo, its founders and employees from any claims, losses or damages, including reasonable legal fees, arising from your use of the Services, your Seller Content, or your violation of these Terms or applicable law.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat, India.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services or applicable law. We will post the revised Terms on this page with an updated "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please reach out to us at support@vizibixgo.com or through our Contact page.