Help Center

How Can We Help You?

Email Support

For any query, write to us at
support@vizibixgo.com

Support Hours

Monday – Saturday
10:00 AM – 7:00 PM IST

Quick Response

We reply to every message within 24 hours.

FAQ

Quick Answers to Common Questions

Find an answer instantly, or browse our seller guides for step-by-step help.

How do I create my online store?

Register free at VizibixGo, add your store name and logo, pick a theme, upload your products and share your store link. It takes only a few minutes — see how it works.

Is VizibixGo really free?

Yes. The Free plan has no setup fee, no monthly fee and needs no credit card. You can list up to 5 products, and a 3% commission applies only when you receive an order. Compare plans.

Which payment methods can my customers use?

Stores in India can accept UPI, debit/credit cards, wallets and cash on delivery. Read our guide to choosing payment options.

How do I get more products or my own Android app?

Upgrade from your seller dashboard. Starter allows 50 products, Growth adds 1,000 products and your own Android app, and Business includes unlimited products with Android and iOS apps. See pricing.

How do I add or edit products?

Open your seller dashboard, go to Products and add photos, a title, description, price, stock and variants. Tips: how to write product listings that sell.

How quickly will support reply?

We reply to every query within 24 hours, Monday to Saturday, 10:00 AM – 7:00 PM IST. Email support@vizibixgo.com or use the form below.

Still Need Help?

Send Us Your Query

Fill in the form and our support team will get back to you within 24 hours.

Support Contact

Prefer email? Write to us anytime — we'll respond within 24 hours.

Email for Any Querysupport@vizibixgo.com
Working HoursMon – Sat, 10:00 AM – 7:00 PM IST
Office AddressVizibixGo HQ, Chandkheda, Ahmedabad, Gujarat, India